{"id":29423,"date":"2021-07-09T16:59:11","date_gmt":"2021-07-09T08:59:11","guid":{"rendered":"https:\/\/support.nuwarobotics.com\/docs\/%e6%9c%8d%e5%8b%99%e8%88%87%e6%94%af%e6%8f%b4\/"},"modified":"2025-10-20T18:23:43","modified_gmt":"2025-10-20T10:23:43","slug":"warranty_repair","status":"publish","type":"docs","link":"https:\/\/support.nuwarobotics.com\/en\/docs\/kebbiairs\/support\/warranty_repair\/","title":{"rendered":"Warranty and Repair Request"},"content":{"rendered":"\t\t
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  1. \u81ea\u60a8\u7c3d\u6536\u6b21\u65e5\u8d77 7 \u65e5\u5167\uff0c\u672c\u7522\u54c1\u51fa\u73fe\u300a\u6a5f\u5668\u4eba\u7522\u54c1\u6027\u80fd\u6545\u969c\u8868\u300b\u4e26\u5728\u6027\u80fd\u6545\u969c\u7684\u60c5\u6cc1\u4e0b\uff0c\u901a\u904e\u552e\u5f8c\u670d\u52d9\u4e2d\u5fc3\u6aa2\u6e2c\u78ba\u5b9a\uff0c\u53ef\u63d0\u4f9b\u9000\u8ca8\u6216\u63db\u8ca8\u670d\u52d9\u3002<\/li>\n
  2. \u81ea\u60a8\u7c3d\u6536\u6b21\u65e5\u8d77 8-15 \u65e5\u5167\uff0c\u672c\u7522\u54c1\u51fa\u73fe\u300a\u6a5f\u5668\u4eba\u7522\u54c1\u6027\u80fd\u6545\u969c\u8868\u300b\u4e26\u5728\u51fa\u73fe\u6027\u80fd\u6545\u969c\u7684\u60c5\u6cc1\u4e0b\uff0c\u901a\u904e\u552e\u5f8c\u670d\u52d9\u4e2d\u5fc3\u6aa2\u6e2c\u78ba\u5b9a\uff0c\u53ef\u63d0\u4f9b\u63db\u8ca8\u6216\u7dad\u4fee\u670d\u52d9\u3002<\/li>\n
  3. \u81ea\u60a8\u7c3d\u6536\u6b21\u65e5\u8d77 12 \u500b\u6708\u5167\uff0c\u672c\u7522\u54c1\u51fa\u73fe\u300a\u6a5f\u5668\u4eba\u7522\u54c1\u6027\u80fd\u6545\u969c\u8868\u300b\u4e26\u5728\u51fa\u73fe\u6027\u80fd\u6545\u969c\u7684\u60c5\u6cc1\u4e0b\uff0c\u901a\u904e\u7dad\u4fee\u4e2d\u5fc3\u6aa2\u6e2c\u78ba\u5b9a\uff0c\u53ef\u63d0\u4f9b\u7dad\u4fee\u670d\u52d9\u3002<\/li>\n
  4. \u53ef\u52d5\u7d44\u4ef6\uff08\u99ac\u9054\uff0c\u99ac\u9054\u7dda\u53ca\u99ac\u9054\u9f52\u8f2a\uff09\uff0c\u6703\u56e0\u4f7f\u7528\u983b\u7387\u53ca\u6b21\u6578\u800c\u8017\u640d\uff08\u975e\u4eba\u70ba\u5c0e\u81f4\u5c6c\u6b63\u5e38\u8017\u640d\u7bc4\u570d\uff09\uff0c\u53ef\u4fdd\u56fa\u6642\u9593\u70ba 6 \u500b\u6708\u3002<\/li>\n
  5. \u96fb\u6c60\u5c6c\u6d88\u8017\u54c1\uff0c\u5bb9\u91cf\u548c\u6548\u80fd\u6703\u56e0\u4f7f\u7528\u983b\u7387\u53ca\u6b21\u6578\u800c\u8017\u640d\uff08\u975e\u4eba\u70ba\u5c0e\u81f4\u5c6c\u6b63\u5e38\u8017\u640d\u7bc4\u570d\uff09\uff0c\u53ef\u4fdd\u56fa\u6642\u9593\u70ba 6 \u500b\u6708\u3002<\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    1. \u88ab\u6388\u6b0a\u7684\u7dad\u4fee\uff0c\u8aa4\u7528\uff0c\u78b0\u649e\uff0c\u758f\u5ffd\uff0c\u6feb\u7528\uff0c\u9032\u6db2\uff0c\u4e8b\u6545\uff0c\u5f8c\u679c\uff0c\u4e0d\u6b63\u78ba\u7684\u4f7f\u7528\u975e\u672c\u7522\u54c1\u914d\u4ef6\uff0c\u6216\u6495\u6bc0\uff0c\u5857\u6539\u6a19\u8cbc\uff0c\u6a5f\u5668\u5e8f\u865f\uff0c\u9632\u507d\u6a19\u8a18\u3002<\/li>\n
    2. \u5df2\u8d85\u4fdd\u56fa\u671f\u9650\u3002<\/li>\n
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    4. \u4e0d\u7b26\u5408\u300a\u6a5f\u5668\u4eba\u7522\u54c1\u6027\u80fd\u6545\u969c\u8868\u300b\u7684\u6027\u80fd\u6545\u969c\u7684\u60c5\u6cc1\u3002<\/li>\n
    5. \u56e0\u4eba\u70ba\u539f\u56e0\u5c0e\u81f4\u672c\u7522\u54c1\u53ca\u914d\u4ef6\u7522\u751f\u300a\u6a5f\u5668\u4eba\u7522\u54c1\u6027\u80fd\u6545\u969c\u8868\u300b\u6240\u5217\u6027\u80fd\u6545\u969c\u3002<\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      \u26a0 \u4f9d\u300a\u6d88\u8cbb\u8005\u4fdd\u8b77\u6cd5\u300b\u898f\u5b9a\uff0c\u8cfc\u8cb7\u5973\u5aa7\u5275\u9020\u6240\u552e\u51fa\u7684\u7522\u54c1\u4e4b\u6d88\u8cbb\u8005\u5747\u4eab\u6709\u5546\u54c1\u5230\u8ca8 7 \u5929\u9451\u8cde\u671f\u4e4b\u6b0a\u76ca\uff08 \u9451\u8cde\u671f\u975e\u8a66\u7528\u671f\uff09\u4f46\u7279\u5225\u6a19\u5b9a\u8aaa\u660e\u3001\u7279\u6b8a\u5305\u88dd\u5546\u54c1\u3001\u8edf\u9ad4\u985e\u7522\u54c1\u4e0d\u5f97\u62c6\u5c01\uff0c\u5426\u5247\u6055\u4e0d\u63a5\u53d7\u9000\uff0f\u63db\u8ca8\u3002<\/p>\n

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        \n
      1. \u4e0d\u826f\u54c1\u9000\u9084\u7d93\u904e\u6aa2\u67e5\u8207\u6e2c\u8a66\u4e4b\u5f8c\uff0c\u82e5\u767c\u73fe\u5546\u54c1\u672c\u8eab\u4e26\u7121\u7455\u75b5\uff0c\u6d88\u8cbb\u8005\u5fc5\u9808\u652f\u4ed8\u6240\u6709\u767c\u751f\u4e4b\u76f8\u95dc\u8cbb\u7528\u3002<\/li>\n
      2. \u5728\u60a8\u6536\u5230\u5546\u54c1\u5f8c\u5982\u56e0\u975e\u4eba\u70ba\u56e0\u7d20\u4e4b\u5546\u54c1\u640d\u6bc0\u3001\u522e\u50b7\u3001\u6216\u904b\u8f38\u904e\u7a0b\u9020\u6210\u5305\u88dd\u7834\u640d\u4e0d\u5b8c\u6574\u8005\uff0c\u8acb\u60a8\u5118\u901f \u806f\u7d61\u5ba2\u670d<\/span><\/a>\uff0c\u6211\u5011\u6703\u9032\u884c\u5546\u54c1\u7455\u75b5\u6216\u640d\u58de\u9451\u5b9a\uff0c\u4e26\u5118\u901f\u5c07\u65b0\u54c1\u5bc4\u7d66\u60a8\u3002<\/li>\n
      3. \u60a8\u6240\u9000\u56de\u7684\u5546\u54c1\u5fc5\u9808\u4fdd\u6301\u5546\u54c1\u672c\u9ad4\u3001\u9644\u4ef6\u3001\u5167\u5916\u5305\u88dd\u3001\u914d\u4ef6\u3001\u8d08\u54c1\u3001\u8aaa\u660e\u66f8\u3001\u539f\u5ee0\u5305\u88dd\u53ca\u6240\u6709\u96a8\u9644\u6587\u4ef6\u6216\u8cc7\u6599\u7684\u5b8c\u6574\u6027\uff0c\u5207\u52ff\u7f3a\u6f0f\u4efb\u4f55\u914d\u4ef6\u6216\u640d\u6bc0\u539f\u5ee0\u5916\u76d2\uff0c\u9000\u56de\u5546\u54c1\u7121\u6cd5\u56de\u5fa9\u539f\u72c0\u8005\uff0c\u6050\u5c07\u5f71\u97ff\u9000\u8ca8\u6b0a\u76ca\u6216\u9700\u8ca0\u64d4\u90e8\u5206\u8cbb\u7528\u3002<\/li>\n
      4. \u56e0\u5546\u54c1\u5c01\u689d\u70ba\u4e00\u6b21\u6027\u5305\u88dd\uff0c\u5546\u54c1\u9000\u8ca8\u6642\u5fc5\u9808\u56de\u5fa9\u539f\u72c0\uff08\u9700\u7528\u539f\u5ee0\u5916\u76d2\u5305\u88dd\uff09\uff0c\u4ea6\u5373\u5fc5\u9808\u56de\u5fa9\u81f3\u60a8\u6536\u5230\u5546\u54c1\u6642\u7684\u539f\u59cb\u72c0\u614b\uff0c\u4e14\u6703\u8996\u56de\u6536\u7684\u5546\u54c1\u72c0\u614b\u53e6\u5916\u914c\u6536\u984d\u5916\u7684\u6574\u65b0\u8cbb\u7528\uff0c\u8acb\u60a8\u52d9\u5fc5\u78ba\u8a8d\u6709\u8cfc\u8cb7\u9700\u6c42\u5f8c\u518d\u884c\u62c6\u5c01\u3002<\/li>\n
      5. \u8acb\u60a8\u4ee5\u9001\u8ca8\u4f7f\u7528\u4e4b\u539f\u5305\u88dd\u7d19\u7bb1\u5c07\u9000\u8ca8\u5546\u54c1\u5305\u88dd\u59a5\u7576\uff0c\u82e5\u539f\u7d19\u7bb1\u5df2\u907a\u5931\uff0c\u8acb\u53e6\u4f7f\u7528\u5176\u4ed6\u7d19\u7bb1\u5305\u8986\u65bc\u5546\u54c1\u539f\u5ee0\u5305\u88dd\u4e4b\u5916\uff0c\u5207\u52ff\u76f4\u63a5\u65bc\u539f\u5ee0\u5305\u88dd\u4e0a\u9ecf\u8cbc\u7d19\u5f35\u6216\u66f8\u5beb\u6587\u5b57\u3002<\/li>\n
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      7. \u56e0\u9000\u63db\u8ca8\u9700\u7d93\u7dad\u4fee\u90e8\u9580\u5de5\u7a0b\u5e2b\u9032\u884c\u6aa2\u6e2c\uff0c\u6545\u8655\u7406\u6642\u9593\u53ef\u80fd\u8f03\u9577\uff081.5 \u9031\uff09\u3002<\/li>\n
      8. \u82e5\u5546\u54c1\u56e0\u6d88\u8cbb\u8005\u500b\u4eba\u4e0d\u7576\u4f7f\u7528\u62c6\u5378\u7522\u751f\u4eba\u70ba\u56e0\u7d20\u9020\u6210\u6545\u969c\u3001\u640d\u6bc0\u3001\u78e8\u640d\u3001\u64e6\u50b7\u3001\u522e\u50b7\u3001\u9ad2\u6c61\u3001\u5305\u88dd\u7834\u640d\u4e0d\u5b8c\u6574\u8005\uff0c\u6216\u662f\u767c\u7968\u3001\u9644\u914d\u4ef6\u4e0d\u9f4a\u8005\uff0c\u6055\u4e0d\u63a5\u53d7\u9000\uff0f\u63db\u8ca8\u3002
        \u26a0 \u9000\uff0f\u63db\u8ca8\u9700\u65bc\u5230\u8ca8\u6b21\u65e5\u8d77 7 \u5929\u5167\u7533\u8acb\uff1b\u9000\u8ca8\u9000\u6b3e\u4f5c\u696d\u4e2d\u5c07\u6703\u6263\u9664\u76f8\u95dc\u7684\u91d1\u6d41\u624b\u7e8c\u884d\u751f\u8cbb\u7528\u3002<\/li>\n
      9. \u8fa6\u7406\u9000\uff0f\u63db\u8ca8\u6216\u7dad\u4fee\u7533\u8acb\u7684\u5ba2\u6236\uff0c\u7686\u9700 E-mail \u81f3\u5973\u5aa7\u5b98\u65b9\u5ba2\u670d\u4fe1\u7bb1 (service@nuwarobotics.com)\uff1b\u6216\u79c1\u8a0a\u81f3 \u5973\u5aa7\u5275\u9020\u5b98\u65b9 Facebook \u7c89\u7d72\u5718<\/a><\/span>\uff0c\u4e26\u63d0\u4f9b\u4ee5\u4e0b\u5167\u5bb9\uff1a\n

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        \u25c6 \u806f\u7d61\u96fb\u8a71\uff1a
        \u25c6 E-mail\uff1a<\/p>\n

        \ud83d\udc49 \u6a5f\u5668\u4eba SN \u865f\u8207\u8edf\u9ad4\u7248\u672c\uff0c\u53ef\u4ee5\u5f9e \u8a2d\u5b9a > \u95dc\u65bc\u51f1\u6bd4 \u4e2d\u53d6\u5f97\u3002<\/p>\n<\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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        \r\n \r\n \u2190 \u4e0a\u4e00\u7bc7\uff1a\u7591\u96e3\u96dc\u75c7\u8207\u6545\u969c\u6392\u9664 <\/i>\r\n <\/a>\r\n <\/div>\r\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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        \r\n \r\n \u524d\u5f80\u95b1\u8b80\uff1a\u6a5f\u5668\u4eba App \u8207\u529f\u80fd <\/i>\r\n <\/a>\r\n <\/div>\r\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Warranty Policy for the US Market If you are looking for warranty information for the US market, please refer to Warranty Policy for the US Market. Product Warranty All NUWA robot products are shipped with 1 year NUWA limited standard warranty. Optional advanced services and warranties are available and vary by product family and region. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":29475,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-29423","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/docs\/29423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/comments?post=29423"}],"version-history":[{"count":33,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/docs\/29423\/revisions"}],"predecessor-version":[{"id":436792,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/docs\/29423\/revisions\/436792"}],"up":[{"embeddable":true,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/docs\/29475"}],"wp:attachment":[{"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/media?parent=29423"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/doc_tag?post=29423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}