{"id":29475,"date":"2021-07-06T20:44:08","date_gmt":"2021-07-06T12:44:08","guid":{"rendered":"https:\/\/support.nuwarobotics.com\/docs\/%e6%95%85%e9%9a%9c%e6%8e%92%e9%99%a4%e8%88%87%e7%b6%ad%e4%bf%ae%e7%94%b3%e8%ab%8b\/"},"modified":"2026-06-29T12:12:38","modified_gmt":"2026-06-29T04:12:38","slug":"support","status":"publish","type":"docs","link":"https:\/\/support.nuwarobotics.com\/en\/docs\/kebbiairs\/support\/","title":{"rendered":"Troubleshooting and Repair Request"},"content":{"rendered":"\t\t
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Please choose the service or description you need according to the situation you encounter.
If nothing fits, please contact us.<\/a><\/p>\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\t\tProblems and Troubleshooting\t\t\t\t\t<\/a>\n\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\tWarranty and Repair Request\t\t\t\t\t<\/a>\n\t\t\t\t<\/h5>\n\t\t\t

Nuwa Custom Service<\/h2>\t\t\n\t\t

E-mail : service@nuwarobotics.com
facebook page: NuwaRobotics<\/a>
fb messenger: \ud83d\udcac contact us NOW!<\/a><\/p>\t\t\n\t\t\t

Return, Exchange & Repair Request<\/h2>\t\t\n\t\t

\ud83d\udc49 Before sending requesting of return, exchange or repair request, please read: Warranty and Repair Request<\/a>.<\/p>

In order to return, exchange or repair request. please e-mail to our official e-mail address (service@nuwarobotics.com), or send direct messenger to our facebook page<\/a> with the following informations:<\/p>

\u25c6 Order number:
\u25c6 Robot’s SN number:
\u25c6 Software version of the robot:
\u25c6 The reason of returning, exchanging or repairing:
\u25c6 Photos (if in need):
\u25c6 Orderer’s name:
\u25c6 Contact number:
\u25c6 E-mail address:<\/p>

\ud83d\udc49 The robot’s SN number and Software version can be found at “Settings>About Kebbi” inside the robot.<\/p>\t\t\n \n \u2190 Basic operations and settings \n <\/a>\n \n Problems and Troubleshooting \n <\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Please choose the service or description you need according to the situation you encounter.<\/p>\n","protected":false},"author":4,"featured_media":29217,"parent":29478,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-29475","docs","type-docs","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/docs\/29475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/comments?post=29475"}],"version-history":[{"count":31,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/docs\/29475\/revisions"}],"predecessor-version":[{"id":437561,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/docs\/29475\/revisions\/437561"}],"up":[{"embeddable":true,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/docs\/29478"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/media\/29217"}],"wp:attachment":[{"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/media?parent=29475"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.nuwarobotics.com\/en\/wp-json\/wp\/v2\/doc_tag?post=29475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}