Troubleshooting and Repair Request

👉 Before sending requesting of return, exchange or repair request, please read: Warranty and Repair Request.

In order to return, exchange or repair request. please e-mail to our official e-mail address (service@nuwarobotics.com), or send direct messenger to our facebook page with the following informations:

◆ Order number:
◆ Robot’s SN number:
◆ Software version of the robot:
◆ The reason of returning, exchanging or repairing:
◆ Photos (if in need):
◆ Orderer’s name:
◆ Contact number:
◆ E-mail address:

👉 The robot’s SN number and Software version can be found at “Settings>About Kebbi” inside the robot.